At Solenne Consulting, we understand that trust is the foundation of successful partnerships. This Privacy Policy explains how we collect, use, share, and protect your personal information when you engage with our services or visit our website.
Privacy at a Glance
01 Transparency
We clearly disclose what data we collect and why
02 Security
Industry-standard encryption and security measures
03 Your Control
You maintain control over your personal information
1 Information We Collect
1.1 Information You Provide
We collect information you voluntarily provide when engaging our services or contacting us:
Contact Information: Name, email address, phone number, company name, job title
Business Information: Company details, industry, business challenges, project requirements
Communications: Content of emails, messages, and other communications with our team
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
Usage Data: Pages viewed, time spent, navigation patterns, referring websites
Device Information: IP address, browser type, operating system, device identifiers
Analytics: Performance metrics and user interaction data via cookies and similar technologies
2 How We Use Your Information
1.1 Information You Provide
Service Delivery
Provide consulting services and deliverables
Communicate about projects and engagements
Process payments and manage accounts
Respond to inquiries and provide support
Service Delivery
Provide consulting services and deliverables
Communicate about projects and engagements
Process payments and manage accounts
Respond to inquiries and provide support
Marketing Communications (With Your Consent)
With your explicit consent, we may send you newsletters, insights, and updates about our services. You can opt out at any time by clicking the “unsubscribe” link in any email or contacting us directly.
3 How We Protect Your Information
Security Measures
We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
Encryption
TLS/SSL encryption for data in transit
Access Controls
Role-based access and authentication
Secure Storage
Encrypted databases and secure servers
Regular Audits
Periodic security assessments
Employee Training
Regular privacy and security training
Incident Response
Rapid breach notification protocols
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Upon engagement completion, we securely delete or anonymize your data unless retention is required by law.
4 Your Privacy Rights
You have the following rights regarding your personal information. To exercise these rights, please contact us at privacy@solenneconsulting.com:
Right to Access
Request a copy of the personal information we hold about you
Right to Rectification
Request corrections to inaccurate or incomplete information
Right to Deletion
Request deletion of your personal information (subject to legal obligations)
Right to Restrict Processing
Limit how we use your personal information
Right to Data Portability
Receive your data in a structured, machine-readable format
5 Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you interact with our site.
Essential Cookies
Required for site functionality and security
Always Active
Analytics Cookies
Help us understand visitor behavior and improve our site
Optional
Marketing Cookies
Used to deliver relevant content and track campaign effectiveness
Optional
Marketing Communications (With Your Consent)
With your explicit consent, we may send you newsletters, insights, and updates about our services. You can opt out at any time by clicking the “unsubscribe” link in any email or contacting us directly.
Privacy Questions or Concerns?
Your privacy matters to us. If you have questions about this Privacy Policy or how we handle your data, we’re here to help.